Conducting interviews

Interviews are an important part of Step 1 for the Urbal process. They offer a chance to gather information directly from innovators, innovation actors, policy- and decision-makers, and experts.

Interviews are an opportunity to hear from key innovation actors in their own words about how the innovation contributes to food system sustainability.

Here are some key things to consider when planning interviews:

  • Who you interview will impact what type of information you are able to gather about the innovation. If possible, be sure to identify people to interview from four key groups—innovators, innovation actors, policy- and decision-makers, and experts (See Table 1).

     

  • You should conduct at least 5 and ideally no more than 20 interviews. Select the number of interviews that makes the most sense for your particular context, taking into consideration time and resource constraints.

     

  • Be mindful of the power dynamics involved in interviewing, especially when interviewees are in a less powerful position than interviewers or others involved with the innovation. It is very important to create a safe space to facilitate dialogue with interviewees.

     

  • At the end of each interview, ask the interviewee to suggest others that you should talk to. This will help you make sure that you’ve included all of the relevant innovation actors in the interview process.

Table 1 : people to interview and their role

Interviews must be conducted in compliance with institutional/organisational ethics procedures and local privacy protection laws. Interviewers must have recorded verbal or written consent of all participants and provide detailed information to participants about how their words and personal information will be used in the project and how all information gathered will be securely stored during and after the project. Obtaining consent requires interviewers to be thoughtful and clear about their intentions and to build trust with participants so that they fully understand the project and their role.

Interviewers may want to explore different questions or topics depending on the role of interviewees. Here are some examples to get you started.

Four green boxes that make a window indicate the people to interview and their role. The top left box is Innovators, the top right is Policy makers and/or funders, the bottom left is Innovation actors, and the bottom right is Experts.
 People who developed the initial innovation concept
 People who are involved in the innovation to date
 Actors directly or indirectly related to the innovation
 Such as consumers, clients, beneficiaries, providers, producers, employees etc.
 Interest in and capacity to enable or impede innovation through policy, programs, funding, tools and other supports
 You may also want to include sustainability experts to provide context for the innovation and draw on insights from other research to inform case description.
 They are not necessarily scientists but people with long experience and/or professional knowledge.

Table 2 : examples of items questions to ask

Don’t forget to securely store the data collected during the interviews as you will need it for Step 2.

Two columns of green boxes, three on the left and two on the right, give examples of focus questions and suggested topics.
Two columns of green boxes, three on the left and two on the right, give examples of focus questions and suggested topics.

Focus of questions, suggested topics:

Meeting the interviewee
Example questions:
  • Please introduce yourself

Focus of questions, suggested topics:

Interviewee’s role and link to the innovation including practices, interactions with other stakeholders
Example questions:
  • What is your role as part of the innovation initiative? What are your activities and practices related to the innovation? Who do you interact with?

Focus of questions, suggested topics:

Perceived or expected impacts/changes related to the innovation
Example questions:
  • What has changed and/or been impacted in the food system by this innovation? Have ideas and/or practices about food changed because of this innovation?What has changed for the environment, the people, health, economy, governance?

Focus of questions, suggested topics:

His/her knowledge about the innovation: background and history, main activities, actors involved and concerned
Example questions:
  • What is the primary purpose of the innovation? How has the innovation evolved and who is affected? What are the enabling and constraining factors and the challenges of achieving the innovation? What are the main activities of the innovation?

Focus of questions, suggested topics:

Their vision for the innovation and the perspectives
Example questions:
  • What do you think about the sustainability goals for the innovation? What do you see as the future for the innovation?

Don’t forget to store the data collected during the interviews, in a table for example, you will need it for step 2.

Ressources

vignet-Interview-guide-Mexico
Shared experiences and feedbacks from other users: Interview guide Mexico
vignet-Interview-guide-rabat
Interview guide SPG Agroécologie Maroc
vignet-Interview-guide-hanoi
Interview guide Hanoi
vignet-typology-of-stakeholder-analysis-methods-for-natural-resource-management
Reed, M. S., Graves, A., Dandy, N., Posthumus, H., Hubacek, K., Morris, J., ... & Stringer, L. C. (2009). Who's in and why? A typology of stakeholder analysis methods for natural resource management. Journal of environmental management, 90(5), 1933-1949.

Innovators

  • People who developed the initial innovation concept
  • People who are involved in the innovation to date

Innovation actors

  • Actors directly or indirectly related to the innovation
  • Such as consumers, clients, beneficiaries, providers, producers, employees etc.

Policy makers and/or funders as appropriate

  • Interest in and capacity to enable or impede innovation through policy, programs, funding, tools and other supports

Experts

  • You may also want to include sustainability experts to provide context for the innovation and draw on insights from other research to inform case description.
  • They are not necessarily scientists but people with long experience and/or professional knowledge.

Rainbow diagram for classifying stakeholders according to the degree they can affect or be affected by a problem or action (from: Chevalier and Buckles, 2008). dans la publi de Reed at al.

rainbow-diagram-for-classifying-stakeholders

Interest–influence matrix for Integrated Management of Floodplains RELU Project showing stakeholders with property rights.

New proposition, Urbal-specific :

Considerations

  • Roles of interviewees and the power dynamics. It is very important  to create a safe space to facilitate dialogue with interviewees.

  • Ask interviewees to suggest additional key informants.
     
  • How many? We suggest between at least 5 and ideally more than 20 interviewees. Based on the guidelines, you need to use your judgment and go with the number that makes sense in your particular situation.

Resources

Funders,

Urbal has tools to help you:

  • Understand the changes and impacts connected to an innovation.

  • Better understand the challenges and enablers of an innovation.

  • Potentially track and evaluate the impact of funded innovations.

  • Assess the potential for longer term sustainability impacts of an innovation.

Researchers,

Urbal has tools to help you:

  • Conduct an overview of a food system innovation and better understand how it supports community empowerment and sustainability.

  • Bring together community knowledge holders to create an inclusive and reflective evaluation.

  • Identify innovation barriers and enablers.

  • Clearly communicate the value of  your innovation to relevant audiences.

  • Develop indicators to track and evaluate your progress towards sustainability, if you choose.

Policy and decision makers,

Urbal has tools to help you:

  • Conduct structured overviews of food system innovations.

  • Understand, integrate, and promote food system innovations.
        
  • Gain the insights you need to strengthen sustainable food policies and overcome barriers to food system sustainability.

  • Develop and improve sustainable food system evaluations.

  • Use evidence from Urbal to develop more suitable policies and programmes.

Sustainable Food Systems actors,

Urbal has tools to help you:

  • Understand and guide your actions to meet sustainability objectives.

  • Collect the information you need to make better decisions.

  • Clearly communicate the value of  your innovation to relevant audiences and attract more funding.

  • Network with your food region.

  • Develop indicators to track and evaluate your progress towards sustainability, if you choose.

Scale

The capacity of single initiatives to contribute to the transformation of sustainable food systems is weak if they are not likely to be replicated, imitated, networked, amplified, supported and disseminated at multiple scales (scaling capacity).


It is useful to consider different ways of scale for an innovation (Riddell and Moore, 2015):

  • “Scaling out” is impacting greater numbers. Strategies may include the replication or the spreading of projects and programs geographically and/or to greater numbers, or the dissemination of principles, knowledge, experiences, with the adaptation to new territorial contexts.
  • “Scaling up” is about impacting laws and policy (in legal terms, policy governance, commodity chain structuring, etc.),
  • “Scaling deep” is impacting cultural roots. That means spreading big cultural ideas and using stories to shift norms and beliefs, or investing in transformative learning and communities of practice.
  • “Scaling here” ? 

 

Urbal can, through the participatory method and result sharing, accompany changes of scale by strengthening the capacity of practitioners to disseminate their innovations and contribute to the transition towards more sustainable food systems.


How? It helps stakeholders to reflect on the conditions, barriers and levers to spread their innovations to other scales.

Ressources

  1. Video/pictures: scale picture (Source: Riddell and Moore, 2015, p.3) → visual
  2. Shared experiences and feedbacks from other users: n/a
  3. Urbal tools to help users : n/a
  4. In-depth insights to download: So What 14.

Social innovation

According to Bouchard, Evers & Fraisse (2015), social innovation is an “intervention initiated by social actors to respond to an aspiration, meet a need, provide a solution or take advantage of an opportunity for cultural action in order to modify social relations, transform a framework of action or propose new orientations. From this point of view […] social innovation aims to modify the institutional frameworks that shape relationships in society”.

In URBAL, we consider social innovations when found the following characteristics:

  • They want change, responding to a social or societal need or seizing an opportunity for activating minor or major changes in society (Chiffoleau 2016).

  • They Are inclusive, seeking to benefit the whole society by the sharing of the value produced (economic, social, environmental,…)

  • They include collaborative or participatory activities.

    • There is therefore an intentionality to change the situation in relation to the previous situation, to improve one or more aspects of the life of individuals.

    • Social innovations are embedded in a value system, they are not intrinsically good and what is undesirable (problems) and desirable (solutions) can change over time.

Ressources

  1. Video/pictures: rechercher l’interview de Veronica sur la définition d’innovation sociale (?) (Elodie ?)
  2. Shared experiences and feedbacks from other users:
  3. Urbal tools to help users :
  4. In-depth insights to download: Master thesis Veronica : BONOMELLI V. Building a participative tool to map the impact pathway of urban driven innovations on food systems sustainability: how to consider specific features of social innovation? : Master thesis. Montpellier Supagro, 2018, 50p, So What 14.

Urbal participatory tools

Participatory engagement is at the heart of the Urbal methodology.

  • This approach relies on experts (not necessarily scientists but people with long experience and/or professional knowledge) and practitioners to be successful and provide useful insights. This means that all knowledge and experiences are equally valuable and valid.

  • A participatory process helps people to engage with others and reinforces stakeholders’ understandings and relationships.
  • A participatory process requires skills and tools supported by Urbal.

Ressources

Shared experiences and feedbacks from other users:

How to map change?

To enter the logic of the URBAL method at this point you can ask what has changed since the implementation of the innovative activity, namely the path of change that was triggered by the activity.
In order to answer this question, you use an Urbal’s representation of an impact pathway.
Impact pathway: a graphical chart that maps how an activity can generate short-term and medium-term changes to achieve long-term changes also called impacts.
Changes : transformations/consequences induced by an innovative activity
Impact: long-term changes linked to sustainability, caused by short and medium changes.

 

Ressources

  1. Video/pictures: Pictures of the explanation of what an impact pathway is (see above) Ask Està to make it clean → Visual

  2. Shared experiences and feedback from other users: example of an impact pathway completed by the participants (MIRI) – PDF files :

  3. Urbal tools to help users : example of impact pathway map to be completed (Example of Milano Ristorazione → tool to ask Està to do in English . The columns include: innovative practice, activities, short-term changes, medium term and long term changes/impacts, sustainable dimension, factors (with drivers and barriers).

    → Miniature

  4. In-depth insights to download:

    Master Thesis – Impact pathway methodology literature review

What are sustainable food systems?

A sustainable food system “provides healthy food to meet current food needs while maintaining healthy ecosystems that can also provide food for generations to come, with minimal negative impact to the environment; encourages local production and distribution infrastructures; makes nutritious food available, accessible, and affordable to all; is humane and just, protecting farmers and other workers, consumers, and communities.

(Story et al. 2009).
(Ref: Story M, Hamm MW, Wallinga D (2009) Food systems and public health: linkages to achieve healthier diets and healthier communities. J Hunger Environ Nutr 4:219–224).

There are many different opportunities to make the world we live in more sustainable through food systems. The key Urbal dimensions of sustainability are:

  • Health : food security (access, quality, regularity…), nutrition, well-being, physical activity…
  • Governance : transparency, power dynamics, people’s participation, accountability…
  • Environment : protection of biodiversity, renewable resources, energy efficiency, climate resilience…
  • Social-cultural : equity, community building, confidence in the system, positive expression of social and cultural identity and culture…
  • Economic : equity, resilience, fair work and remuneration, local economies…
5 green circles form a pentagon to illustrate the 5 dimensions of sustainability. The Economic symbol is a shopping cart and a euro, the symbol for Health is a bowl with vegetables, the symbol for Governance is a government building, the symbol for Social-Cultural is traditional Japanese architecture, and the symbol for Environment is a hand holding a seedling.

Ressources

  1. Video/pictures: diagram of the dimensions of sustainability à voir avec Està → visual
    to research external brief explanatory pedagogical videos (Ophelie looks in the resources of the Unesco Chair and in the URBAL video) → visual
  2. Shared experiences and feedbacks from other users: n/a
  3. Urbal tools to help users : In-depth insights to download: IPES FOOD : FROM UNIFORMITY TO DIVERSITY – PDF file – A paradigm shift from industrial agriculture to diversifed agroecological systems